• Control Room Sergeant - $20.31 Hourly

    Job Locations US-NY-Valhalla
    Posted Date 1 month ago(1 month ago)
    Career Level
    Unspecified
    Experience
    5+ Years
    Education
    High School Diploma/GED (Required)
    Shift
    Multiple
  • Overview

    Are you a seeking a role where your individual contributions are recognized and rewarded?
    Do you have a passion for meeting and exceeding customer expectations?
    Is advancement and career growth a professional goal of yours?
    We believe that our people are the backbone of our entire success, as a company
    and as an industry pioneer. Without our employees, our reputation would not serve
    as the reliable, dedicated security provider that we have grown to be recognized.
    CSC is currently seeking a Control Room Dispatcher (Sergeant Level) with at least 5 years of security experience to support

    our client in Valhalla, NY, Westchester County.

    Responsibilities

    Essential Functions:

    • Handle security issues and emergency situations according to client protocol
    • Understand site-specific operations
    • Oversight of general console operations (CCTV and video)
    • Answer and direct calls using proper phone etiquette 
    • Remain flexible to ever changing environment; adapt well to different situations
    • Monitor all alarm systems
    • Enter and manage log entries into Control Room log book
    • Inform Shift Supervisor of all security activities, emergency notifications and administrative request.
    • Ensure Control Room video monitors and recording systems are operable

    Qualifications

    Qualifications:

     

    NER123

    • Prior security experience is a must
    • Must have 5 years of verifiable Security Experience
    • Various shifts available including days, afternoons, evenings/overnights and weekends
    • Outstanding interpersonal and communications skills required
    • Ability to work in a team-oriented environment with the ability to work independently
    • Ability to handle emergency situations efficiently and effectively at client site

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